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Betreff: Slow plotter..... | Name: Scott Binder (info@bsdrocketry.com) | 29.06.2000 05:11:57

Everythings been working fine - until today, when I added a new HP 842C deskjet printer and software... the deskjet worked fine, my laserjet worked fine, then I switched to the cutter to cut some vinyl. The objects imported into CoCut, I hit cut, and the cutter begins cutting VERY slow, like in little 1/8" increments....and the mouse partially freezes, and when I try to double click on the little plotter icon on the taskbar, it won't come up....HELP!!! I've tried bypassing my switchbox, and plotting directly from the port on my computer - no difference... shut everything down, no difference,,, reloaded CoCut, no difference.... even removed the 842 driver, no difference. Everything was fine until I added the new printer, so I'm assuming that had something to do with it?????

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Name: Hans Friedrich Holz (hfh@eurosystems.lu) | 29.06.2000 08:57:22

Dear Mr. Binder, 
 
I do not know, what HP does exactly during the installation of the drivers, but I think, they install a seperate spooler, which might cause such problems. Try to use the serial port for your plotter instead. 
Did you already contact HP? What did they say? 
 
Best regards 
Hans Friedrich Holz / Support


Name: Scott Binder (info@bsdrocketry.com) | 29.06.2000 17:51:47

I'm planning on trying the serial port today - will let you know.... Haven't got any help from HP - naturally, they want to blame the problem on CoCut....phone monkeys. Since I use this for business, I've loaded everything onto a new computer, and hooked the cutter to it - no problems on that machine - everything works fine, so I have a little time to figure out the problem on my main machine.....thanks for your quick response!!!


Name: Scott Binder (info@bsdrocketry.com) | 29.06.2000 23:33:03

Tried the serial port - with anything plugged into the cutter's serial port, the cutter will not power up - any suggestions? Haven't been able to try the serial port, because I can't power up the plotter with the cord plugged into it....


Name: Hans Friedrich Holz (hfh@eurosystems.lu) | 30.06.2000 09:35:18

Dear Mr. Binder, 
 
which plotter are you using? I never heard about a plotter which doesn´t power up, if a serial cable is plugged into it. Which kind of cable did you use? Possibly the cable is damaged and causes a short circuit at the serial port. 
 
Best regards 
Hans Friedrich Holz / Support


Name: Scott Binder (info@bsdrocketry.com) | 01.07.2000 00:30:50

I'm using a Roland PNC960 24" cutter, and a serial 9 pin to 25 pin cord.... tried three cords so far, all new, two didn't work, and one did, but it was borrowed and I had to give it back!!! The cutter simply won't power up when one of these "bad" cords is plugged into it.... pull the cord, and it powers right up...hmmmmmm. I'm falling far behind, now....but I'll catch up!!! www.bindersign.com


Name: Lori (fishertees@aol.com) | 04.06.2003 17:11:16

I have just gone through 2 weeks suffering the same syptoms as you. After installing a HP 1220C printer everything slowed to a crawl. I had a HP 720C printer already installed prior to the cutter and it worked fine. It was after I installed the 1220 that the problems accured. With several trials and errors I figured out that it is the higher (Better HPs) that cause the problem. I even installed an old HP laser printer and it worked as well. Must be something to do with drivers. I did a complete uninstall of the HP 1220 and the cutter is back up and running. Still waiting for a reply from HP though. Hope this helps!


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