User Forum: Answer

Forum: CoCut

Question:

Betreff: COM is blocked / Kann Schnittstelle nicht öffnen | Name: Esteban (323@c1z.com) | 30.08.2004 18:47:31

Hi there! 
It might be something stupid: 
When initialising to cut, the Plotmanager says: cant open COM1 (Kann Schnittstelle nicht öffnen) [COM1] 
 
Can anyone please tell me what to do? 
 
XP (SP1) 
Illustrator 10 
CG60st 
CoCut Demo (11.0.44) 
 
thx 

All past answers:


Name: Peter Bettendorf (support@eurosystems.lu) | 31.08.2004 11:22:08

Hello Esteban, 
this message appears when the port is used or blocked by another application, so that the plotmanager has no access in order to copy data to this interface. 
You could use the USB port, another serial (COM) port or LPT1 port instead or you must make sure that no other device is using the same port. 
Before you try again make sure that the job queue is cleaned. First double click on the plotmanager icon in the task bar and then delete the job queue. 
Regards 
RCS Support Team


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